Privacy Policy
Last updated: 6/4/2025

ViewHub (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (www.view-hub.com), you agree to the terms of this Privacy Policy.

🔍 What Personal Information We Collect

We may collect personal information from you when you:

  • Place an order through our online store

  • Subscribe to our newsletter or mailing list

  • Contact us via email or the contact form

  • Participate in surveys, promotions, or feedback forms

  • Use or browse our website

This information may include:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party providers)

  • IP address, browser details, and usage data

🛡️ How We Use Your Information

We collect and use personal information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase or enquiry

  • Improve our products, services, and website experience

  • Send marketing and promotional materials (only with your consent)

  • Prevent fraud or misuse of our services

  • Comply with legal obligations

🤝 Third-Party Services

We use trusted third-party providers to help us operate our website and deliver services, such as:

  • Payment gateways (e.g. Square, PayPal)

  • Website hosting and analytics

  • Order fulfilment and logistics

These third parties may have access to your personal information, but only to the extent required to perform their services. We ensure they adhere to strict confidentiality and data protection standards.

We do not sell or rent your personal information to third parties.

🌏 Overseas Disclosure

Some of our third-party service providers may be located outside Australia. Where your personal information is disclosed to overseas recipients, we take reasonable steps to ensure that your information is handled in accordance with this Privacy Policy and the Australian Privacy Principles.

🍪 Cookies & Website Analytics

We may use cookies and similar tracking technologies to:

  • Enable essential website functionality

  • Analyse site usage and performance

  • Personalise your browsing experience

You can choose to disable cookies in your browser settings, but this may affect your experience on our website.

🔐 Security of Your Information

We take reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, or disclosure. This includes secure payment encryption, SSL protocols, and access controls.

However, no data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

📬 Marketing & Communications

We may occasionally send you updates, offers, or newsletters via email. You can opt out at any time by clicking “Unsubscribe” at the bottom of any marketing email or contacting us directly.

We will not send you unsolicited marketing communications without your consent.

👶 Children's Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from anyone under this age. If you believe we may have inadvertently collected such information, please contact us so we can delete it.

✏️ Accessing & Updating Your Information

You may request access to or correction of your personal information by contacting us at info@view-hub.com. We will respond within a reasonable timeframe and in accordance with our legal obligations.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

📩 Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: info@view-hub.com

Phone: +61 491 609 925

Website: www.view-hub.com